Join Dayforce as a Client-Focused Tax Services Representative, where customer retention and advocacy are at the core of your role. Engage strategically in enhancing payroll tax services. In this position, you will be instrumental in connecting with clients to develop tailored tax initiatives that align with best practices.

Collaborating closely with the Premium Tax Services team, your focus will be on resolving issues, improving operational processes, and advocating for client needs. This role requires a blend of analytical skills and exceptional relationship management to drive commercial growth. Key Responsibilities:

- Create customized tax initiatives for clients
- Analyze client tax profiles and develop improvement strategies




- Conduct training on roles related to tax filing
- Identify service delivery gaps and implement changes
- Manage escalated client issues effectively Requirements:
- Bachelor's and 3-5 years in related experience
- Robust negotiation and communication expertise
- Proficient in project management principles
- Familiarity with Dayforce tax filing processes
- Demonstrated ability to influence outcomes and motivate teams Utilize your customer management skills to enhance the Dayforce experience while driving satisfaction and operational excellence.

📌 Client-Focused Tax Services Representative (Toronto)
🏢 Socket.dev
📍 Toronto