Join Marsh as an Application Support Specialist where you'll play a key role in supporting AI-driven applications. This hybrid position requires strong troubleshooting skills and proactive issue management.In this role, you will engage in user-facing production support while monitoring the health of applications. Your tasks include triaging incidents, collaborating with IT teams, and using your knowledge of tools like Datadog and LangSmith. Candidates should have hands-on experience in AI application support along with a robust understanding of software functionality.Key Responsibilities:Perform root cause analysis for high-priority incidentsAnalyze support tickets and coordinate solutionsMaintain robust relationships with business teamsValidate fixes and oversee stakeholder testingManage improvised projects in Application SupportRequirements:Bachelor's degree in Computer Science or IT2+ years experience in AI application supportProficient in MEAN stack, PostgreSQL, and APIsKnowledge of monitoring and ITSM toolsFamiliar with concepts in AI and model accuracyDrive AI application success and enhance your capabilities with Marsh.#J-18808-Ljbffr

📌 Application Support Specialist With Ai Focus (Montreal)
🏢 Marsh
📍 Montreal