Overview

We are seeking a dynamic and highly organized Client Service Coordinator to join our team! This vital role is focused on delivering exceptional customer support, managing client communications, and ensuring smooth office operations. As the first point of contact for clients and visitors, you will play a key role in fostering positive relationships and maintaining an productive, welcoming environment.

This position offers an opportunity to utilize your administrative skills, technical proficiency, and passion for service excellence in a fast-paced setting.

Duties

- Serve as the primary point of contact, providing friendly and professional assistance to clients, vendors, and team members.
- Manage appointment scheduling and calendar coordination using productivity software and Microsoft Office tools.
- Handle data entry tasks with accuracy, including updating client records and maintaining organized filing systems.
- Assist with office management duties such as supply inventory, filing, and document preparation using word processing and spreadsheet applications.
- Support client communication efforts through email correspondence, phone support, and follow-up to ensure satisfaction.
- Utilize QuickBooks for basic bookkeeping tasks like invoicing, expense tracking, and financial record keeping.
- Maintain a clean,



organized desk area while demonstrating excellent phone etiquette and organizational skills to enhance visitor experience.

Experience

- Proven clerical or administrative experience in an office environment with strong computer literacy skills.
- Familiarity with Microsoft Office Suite (Word, Excel, Outlook) and productivity software for effective document creation and data management.
- Experience with data entry, filing systems, and managing multi-line phone systems in a professional setting.
- Bilingual abilities are highly valued to support diverse client needs and enhance communication.
- Prior customer service or client support experience that demonstrates excellent interpersonal skills and professionalism.
- Knowledge of QuickBooks or similar accounting software is a plus for financial tasks.
- Strong organizational skills with the ability to prioritize tasks efficiently while managing time effectively in a busy office environment.

Join us as a Client Service Coordinator where your enthusiasm for helping others combined with your technical expertise will make a meaningful impact every day! We are committed to supporting your growth through a collaborative work environment that values your contributions and fosters professional development. Pay: $22.00-$29.90 per hour

Benefits

- Flexible schedule
- Vision care

Work Location: In person

📌 Client Service Coordinator (Toronto)
🏢 Cordeiro Roofing
📍 Toronto