Powered by Passion. United by Purpose. Build for Impact.

At Maple Leaf Sports & Entertainment Partnership (MLSE), we exist to deliver the ultimate fan experience by lifting trophies, spirits, and communities – united as one.

We're more than a workplace. We are a team of passionate people, boldly building the future of sport and entertainment, together. We believe in the power of play, the strength of collaboration, and the energy that comes from showing up with purpose.

From the ice to the pitch, the hardwood to the digital arena, we’re proud to be the driving force behind the Toronto Maple Leafs (NHL), the Toronto Raptors (NBA), Toronto FC (MLS), Toronto Argonauts (CFL) and development teams with the Toronto Marlies (AHL), Raptors 905 (NBA G League), Toronto FC II (MLS NEXT Pro League) and Raptors Uprising Gaming Club, the Toronto Raptors Esports franchise in the NBA 2K League.

We bring these teams – and world-class entertainment – to life at our iconic venues, including Scotiabank Arena, BMO Field, Coca-Cola Coliseum, Ford Performance Centre, BMO Training Ground, and OVO Athletic Centre. Off the field, we serve up elevated dining at e11even, Real Sports, and our signature club spaces like Hot Stove Club, ScotiaClub, and Platinum Club.

Through MLSE Foundation and MLSE LaunchPad, we use the power of sport to help youth facing barriers reach their full potential. Since 2009, we’ve invested more than $45 million into Ontario communities -- and we’re just getting started.

This is what it means to be One MLSE: a culture where everyone plays a role, everyone belongs, and everyone contributes to something bigger than themselves.

So, if you're ready to play with purpose, grow with passion, and win as one, we’d love to have you on our team.

We know that great candidates come from a variety of backgrounds and experiences. Even if you do not meet every qualification listed, we encourage you to apply. Your unique perspective, transferable skills, and lived experience may be exactly what we’re looking for.

The Client Services Coordinator is responsible for the management and execution of creative development and production across integrated marketing platforms, including print, social, web/app, video, out-of-home, in-game, and experiential.

This role is a creative self-starter with a strong focus on client satisfaction and the ability to manage multiple projects simultaneously in a fast-paced environment. The Client Services Lead works closely with the Creative Strategy,



Brand, and Digital teams to deliver engaging content and experiential initiatives that connect fans with our brands.

RESPONSIBILITIES

As a creative shepherd, the Client Services Coordinator is responsible for leading project stakeholders through the creative development and production process.

- Serve as the primary point of contact for assigned projects, managing initiatives end-to-end from intake through production and final delivery, ensuring work is delivered on brief, on time, and on budget.

- Lead efficient and focused intake meetings to establish alignment across all stakeholders before work begins.

- Schedule and manage project meetings across stakeholders, ensuring clear follow-ups, meeting notes, and next steps to keep projects on track.

- Provide structure and participate in creative ideation as projects develop.

- Coordinate key project elements and ensure deliverables align with the approved brief and/or Statement of Work (SOW).

- Develop, maintain, and monitor project timelines and workback schedules, securing alignment and commitment from all stakeholders.

- Assess resource requirements and ensure appropriate internal and external resources are available to support project timelines.

- Liaise with internal and external partners to coordinate materials, feedback, and approvals while proactively identifying and managing scope changes.

- Ensure all projects are quality-checked and meet established standards prior to delivery.

- Identify potential risks, troubleshoot issues quickly, and take hands-on action to keep projects moving forward.

- Prepare post-mortem analyses that summarize project delivery, key learnings, recommendations, and opportunities for future improvement.

- Build strong, collaborative relationships with internal teams, clients, and external partners.

REQUIREMENTS

- Post-secondary graduates from Marketing, Advertising, Communications, or related programs.

- 3–5 years of experience in an advertising agency, design firm, communications company, or similar environment is an asset.





- Experience managing and coordinating creative projects across multiple platforms, including print, digital, email marketing, motion graphics, and video.

- Outstanding verbal and written communication skills, with a proven ability to listen, understand, and communicate effectively with diverse stakeholders.

- Understanding research, audience insights, and media metrics.

- Confident in gathering feedback, resolving challenges, and communicating transparent solutions.

- Demonstrated ability to manage multiple projects and competing priorities while consistently meeting deadlines in a fast-paced environment.

- Creative, proactive, and solution-oriented, with a strong focus on client satisfaction.

- Excellent presentation, organizational, project management, and time management skills.

- Demonstrated ability to build and maintain strong professional relationships.

- Passionate, committed, outgoing, enthusiastic, reliable, and collaborative team player.

- Familiarity with Adobe Creative Cloud and project management systems such as Workfront is an asset.

- Flexibility to work evenings and weekends as required.

- Ability to assess project scope, troubleshoot issues, and take hands-on action when needed.

- Adaptable and comfortable working in a constantly evolving environment, with a willingness to adjust processes and priorities in response to business needs and organizational change.

This is an internal-only posting. Please apply by Wednesday, August 19 at 5:00 pm..

Job Posting Compensation Range/Rate:

$60,000 - 63,000

We’re glad you’re here. Once you apply, we’ll follow up by email, and you can track everything in your Candidate Portal. Want instant updates? Opt-in for SMS notifications to stay in the loop.

At MLSE, we are committed to building an equitable, diverse and inclusive organization. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. MLSE will provide reasonable accommodation for qualified individuals with disabilities in the job application process.

If you have difficulty using our online application system and you need an accommodation due to a disability, please email [email protected]. This email is only for accommodation requests. Resumes sent to this email address will not be considered.

📌 Client Services Coordinator (Toronto)
🏢 Argonauts Holdings Limited Partnership
📍 Toronto