Excel in customer service with Oldcastle Infrastructure in Candiac, QC, as a Customer Service Specialist. This role involves efficiently managing orders and addressing customer needs.
Ideal for candidates with 1-2 years in customer service, this position focuses on timely resolution of inquiries and maintaining robust client relationships. You will coordinate across departments, ensure proper processing of orders, and create cases for effective issue resolution.
Key Responsibilities:
• Handle inquiries, quotes, and order processing for customers
• Respond to customer calls and emails with care
• Monitor order statuses and notify customers of updates
• Coordinate with engineering, planning, and logistics
• Create customer cases in NetSuite for tracking
Requirements:
• Minimum of 1-2 years’ experience in an office environment
• Logistics or manufacturing experience preferred
• Excellent communication and interpersonal skills
• Ability to multitask and stay detail-oriented
• Proficient in MS Office applications
Bring your customer-focused approach and relationship-building skills to Oldcastle in Candiac.
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📌 Candiac Customer Service Specialist
🏢 Oldcastle Infrastructure
📍 Candiac