Elevate your career as a General Manager at Coach, the premier luxury fashion house. Lead operations, drive business strategy, and foster a customer-first culture.
At Coach, your leadership will shape store strategy and elevate customer experience through effective team management and thoughtful sales initiatives. You will collaborate closely with corporate partners to optimize processes while ensuring an inclusive environment that rewards outstanding performance and creativity. Your ability to analyze market insights will guide your approach to achieving exceptional results.
Key Responsibilities:
• Develop and implement sales/productivity strategies
• Create long-term client relationships through clienteling
• Recruit and onboard top talent for high performance




• Manage operational processes and ensure compliance
• Foster explicit communication and collaboration with stakeholders
Requirements:
• Minimum 3 years in a Store Manager role (luxury preferred)
• Skilled in Microsoft Office and retail reporting tools
• Adaptability to fast-changing retail conditions
• Excellent English proficiency for EU markets
• Physical ability to manage inventory and sales floor tasks
Lead a thriving team and enhance customer loyalty as Coach’s General Manager.
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📌 Luxury Retail General Manager Position (Richmond)
🏢 Coach
📍 Richmond