Elevate your career with Zafin as a Cloud Support Analyst II/III focusing on cloud application and production support. Engage with users while solving system and data issues in a hybrid work model. As a vital part of the team reporting to the Senior Manager of Cloud Support, you will collaborate closely with end users and stakeholders to troubleshoot and enhance financial systems.

With 1-3 years of cloud support experience, your techno-functional mindset will help streamline processes across teams. This role is integral for supporting offshore hours and multiple time zones, ensuring prompt solutions to complex challenges. Key Responsibilities:

- Troubleshoot system and data issues effectively
- Implement improvements to financial systems
- Collaborate with vendors on implementations
- Support users across various time zones
- Manage engagement and team collaboration Requirements:
- 1-3 years in cloud application support
- IT background through education or certifications
- Basic knowledge of PostgreSQL and Linux
- Robust analytical and communication skills
- Ability to follow processes and manage time Contribute your skills to help Zafin transform the financial services landscape responsibly.

📌 Cloud Support Analyst at Zafin (Toronto)
🏢 Zafin
📍 Toronto