Lead Telecon's IT operations and service delivery as the Director in a hybrid capacity. Utilize your strategic vision to modernize IT while ensuring reliable and scalable service delivery.This essential role reports to the Vice President – Shared Services and involves overseeing various IT functions. As a leader, you'll be responsible for establishing a modernization roadmap and enhancing service performance, directly impacting business objectives and operational efficiency. You'll also cultivate a cooperative culture among teams and stakeholders.Key Responsibilities:Define and align IT service delivery strategyDirect daily IT operations across enterprise applicationsMonitor service levels, KPIs, and performance metricsManage critical IT initiatives and project timelinesEnhance IT operating practices and incident managementRequirements:Bachelor's degree in IT or Computer ScienceMinimum of 10 years in IT leadership rolesBilingualism in French and English is an assetStrong knowledge of IT service performance and governanceEffective stakeholder engagement and influence skillsBecome a critical voice in steering Telecon's IT innovation and service excellence in this dynamic leadership role.#J-18808-Ljbffr

📌 Director Of It Operations Telecon (Vaughan)
🏢 Telecon
📍 Vaughan