Shape the future of client interaction at RBC as Director of Conversational Banking. Focus on developing cutting-edge conversational AI solutions for exceptional customer service.

This strategic leadership position will have you driving growth through cutting-edge technologies and leading a talented team in conversational AI development. You'll leverage your deep understanding of AI/ML and customer experience to guide the course of the organization’s conversational banking initiatives. You'll also foster continuous innovation within the team.

Key Responsibilities:



• Oversee the development of the technology roadmap • Guide a team towards building advanced conversational AI solutions • Cultivate strong partnerships to expand our market footprint • Manage project lifecycle from conception to delivery • Track and report on key performance indicators for solutions

Requirements: • Minimum of 10 years in technology or customer experience roles • 5+ years in leadership with AI teams • Significant experience in large-scale AI projects for enterprises • In-depth understanding of AI best practices • Strong business acumen to identify client needs

Enhance customer experience with your leadership and AI skills in conversational banking at RBC. #J-18808-Ljbffr

📌 RBC Conversational Banking Director Role (Winnipeg)
🏢 Socket.dev
📍 Winnipeg