Work at IAA Holdings as a Customer Service Representative, delivering exceptional support to clients. This role involves direct communication and a focus on team collaboration.
Join a dedicated team at IAA, a global leader under Ritchie Bros. Auctioneers. As a Customer Service Representative, you will manage customer inquiries via multiple channels, process orders, and assist with auction day preparations. Your digital literacy and strong interpersonal skills will be key to enhancing customer satisfaction and supporting office operations.
Key Responsibilities:
• Provide customer support via phone, email, and in-person
• Process orders and enter data into internal systems
• Reference pricing and delivery information for clients




• Respond to various customer inquiries and requests
• Prepare paperwork and secure approvals for auctions
Requirements:
• Strong communication skills with customers
• Excellent teamwork and willingness to assist peers
• Time management and digital skills
• Qualified appearance and independent work ability
• Bilingual candidates are preferred
Enhance customer interactions and support efficient operations at IAA while developing your career in customer service.
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📌 IAA Customer Service Representative Position (Greater Sudbury)
🏢 Ritchie Bros.
📍 Greater Sudbury