Enhance customer experience as a Customer Operations Agent at FedEx. Engage with internal and external stakeholders while supporting call center operations.
This interview role is designed for candidates who can provide vital administrative support in a fast-paced station workplace. Applicants should have at least a high school diploma and two years of experience in customer engagement. This position also focuses on coordinating office operations and directly aiding senior management.
Key Responsibilities: • Coordinate daily operations in the call center • Manage communication with customers and suppliers • Provide administrative support to enhance departmental goals • Assist with organizational tasks in office settings • Maintain compliance with regulatory and operational needs
Requirements: • High school diploma or equivalent education • At least two years in customer service environments • One year in an administrative role preferred • Proficient in standard MS Office applications • Bilingual is required for positions in Quebec
Apply your communication and organizational skills at FedEx to create a seamless customer experience. #J-18808-Ljbffr