Enhance your career with Peoples Group as a Technical Support Analyst in Toronto. Provide critical IT support for a variety of systems and help foster contemporary technology initiatives.

As the first line of support for employees, you will tackle technical issues, ensure smooth onboarding and offboarding, and engage in exciting modernization projects. This role demands a detail-oriented individual who can manage technical challenges while providing clear support. Work will be hybrid, blending in-office and remote tasks.

Key Responsibilities: • Resolve incidents by investigating issues • Conduct root cause analysis for problems • Install and configure IT hardware and software • Perform preventative maintenance on systems • Create comprehensive training and reference materials

Requirements: • Degree or diploma in Information Technology • Financial institution experience advantageous • Demonstrated skills in troubleshooting • Familiarity with enterprise tools such as M365 • Basic knowledge of Microsoft's TCP/IP network

Become a vital part of enhancing IT service at Peoples Group. #J-18808-Ljbffr

📌 Peoples Group IT Support Analyst (Winnipeg)
🏢 Peoples Group
📍 Winnipeg