What is the opportunity?Lead strategic planning and delivery of multiple complex programs across RBC Investor Services with direct accountability for portfolio performance, business outcomes, and organizational alignment. You will manage the full delivery lifecycle—from planning and resource optimization through execution and value realization—ensuring initiatives deliver measurable value to clients while managing interdependencies and maintaining governance discipline.What will you do?Manage delivery end-to-end: Establish delivery strategy, execution frameworks, and resource allocation models; track performance and elevate cross-program risks and dependencies with proactive mitigation plansLead program planning and prioritization: Translate business objectives into portfolio roadmaps; align stakeholders through transparent reporting and regular governance cadencesOrchestrate cross-functional dependencies: Align program managers, Operations, Technology, Risk, Compliance, and Finance teams; resolve cross-program conflicts and resource constraintsEstablish governance discipline: Maintain portfolio and program steering cadence with transparent trade-off analysis; elevate portfolio-leveldecisions to executive leadership with explicit recommendations and impact assessmentsProduce and maintain governance artifacts: Create portfolio and program charters, dependency maps, dashboards, status reports, risk/issue logs, and decision records ensuring traceability from strategy through executionManage portfolio financials: Full accountability for cost management and value realization; provide clear financialimpact assessments to leadershipDeliver executive communications: Present portfolio and program health, risk posture, and strategic alignment with confidence and clarityApply systems thinking: Manage complex interdependencies across organizational structure, business strategy, talent, process, technology, compliance, and market dynamics; drive integrated decisions that optimize enterprise outcomesBuild and develop teams:



Lead 6 Business Program and Project Managers and oversee 4 Business Analysts; establish capability development pathways and reinforce delivery disciplineEmbody RBC Blueprint values (Client First, Integrity, Collaboration, Respect, Excellence) and behaviours (Live Our Purpose, Shape What's Next, Win as OneRBC, Think Differently, Be Bold and Clear, Grow Great People, Own It, Build Trust Everyday)Establish succession readiness: Develop emerging leaders through knowledge transfer and process documentation; track team retention and advancement as key success metricsWhat do you need to succeed?Must Haves:15+ years in financial services program and portfolio management with exposure to transformations or large-scale initiativesProven track record managing complex portfolios in regulated environments with measurable business outcomesStrong governance and strategic planning capability; ability to balance priorities and drive portfolio-level decisions across matrix organizationsExcellent executive communication and C-suite engagement skillsDemonstrated expertise in enterprise program governance, risk management, portfolio controls, and regulatory complianceStrategic commercial acumen; understanding of financial services business models and competitive advantageAdvanced program and portfolio management discipline (certification preferred); skilled in execution planning, frameworks, and dependency managementExecutive presence and strategic influence; ability to drive enterprise decisions without positional authoritySystems thinking and enterprise leadership capabilityDemonstrated commitment to building sustainable teams and developing emerging leadersNice‐to‐Have:PgMP, PMP,



or equivalent certificationDirect experience designing enterprise portfolio and program governance structuresBackground in Investor Services, financial operations, or capital markets transformationsMBA or equivalent advanced business qualificationWhat's in it for you?A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable.Development support through coaching and mentoringDirect, lasting impact on organizational performance and competitive positioningDynamic, collaborative leadership environmentFlexible work/life balance optionsOpportunities for progressive executive advancement across RBCJob SkillsBudgeting, Business Oriented, Cross-Team Collaboration, Decision Making, Information Technology (IT) Projects, Interpersonal Relationship Management, Long Term Planning, Resource Management, Strategic Thinking, Vision AlignmentAdditional Job DetailsAddress: RBC CENTRE, 155 WELLINGTON ST W:TORONTOCity: TorontoCountry: CanadaWork hours/week: 37.5Employment Type: Full timePlatform: WEALTH MANAGEMENTJob Type: RegularPay Type: SalariedPosted Date: 2026-06-01Application Deadline: 2026-09-10Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above.At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and chance for all. #J-18808-Ljbffr

📌 Director, Business Portfolio And Delivery Management (Toronto)
🏢 RBC
📍 Toronto