Elevate your career as a Bilingual Field Service Implementation Representative with Roche, based in Ontario or Quebec. Help install and maintain critical healthcare technology while enhancing the patient experience.
This position plays a key role in supporting hospitals and laboratories by ensuring their diagnostic instruments function smoothly. You'll demonstrate your problem-solving skills and technical knowledge and deliver consistent support during installations and modifications. This role requires significant travel across Canada and proficiency in English and French.
Key Responsibilities:
• Assist in the implementation of diagnostic systems • Ensure high customer satisfaction through effective troubleshooting • Record and manage service activities and documentation • Support IT system integrations and hardware setups • Collaborate with colleagues on customer feedback and updates
Requirements: • College diploma in electronic technology or similar • At least 5 years of relevant field service experience • Proven experience in customer support scenarios • Bilingual proficiency in English and French desired • Willingness to travel extensively
Utilize your bilingual skills and technical expertise to drive healthcare innovation with Roche. #J-18808-Ljbffr
📌 Bilingual Field Service Implementation Specialist (Winnipeg)
🏢 F. Hoffmann-La Roche
📍 Winnipeg
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