The Sales Representative – Culinary Specialist will support the growth of the company as a key salesperson and will be acting as the "voice of the operator" inside the business. Through their culinary background and expertise, this person will help building credibility with large prospective chain accounts and ensure a strong and professional customer experience post-purchase. This role has a high traveling requirement within Canada and in the USA to perform live demonstrations and to support customers in the field.Key ResponsibilitiesSales ActivitiesEstablish first contact and follow up with inbound leads outside of rep territoriesQualify opportunities and move them through the sales pipelineEnsure no lead goes cold and close salesEnsure all opportunities are tracked and progressing in the CRMMaintain pipeline visibility, reporting accuracy and sales forecastCulinary SupportAct as the primary point of contact for external rep groups and equipment dealers for all culinary questions and issuesPerform training with partner Corporate ChefsTravel with the CEO to lead live demonstrations with prospective chain accountsParticipate in key sales meetings with prospective chain accounts to build credibility with chefs/operatorsCoordinate and support product demonstrations (with test kitchen partners, dealers or at the factory)Provide culinary support as needed to existing chain accountsCoordinate baking operations and execute live cooking at trade showsCustomer Experience and Issue ResolutionPerform start-ups and help customers dial the ovens to meet their baking specifications and menusTroubleshoot food quality issues post-installEnsure customers are taken care of by our service department in case of equipment performance issuesEscalate service issues to the CEO and the COO when neededEnsure a strong and professional customer experienceFactory SupportCooperate with the engineering department to support product developmentDevelop, refine, and validate standardized recipes for equipmentIdentify food trends and develop new applications for our equipment beyond pizzaCoordinate with our marketing department to create recipes, videos and cooking content for marketing campaignsIdeal ProfileMust have :Minimum of 3-5 years in B2B sales or sales operationsCulinary backgroundMust show dedication, perseverance, courage and strive for excellenceTechnical curiosity and ability to understand product applicationsStrong customer orientationAbility to handle pressure and tense situations with customersAttention to detail and desire for perfectionStrong organizational and follow-up disciplineComfortable in a fast-paced, entrepreneurial environmentStrong AssetsPrevious experience with other foodservice equipment manufacturers or dealersExperience with CRM systemsPizza-specific backgroundWhy Join UsWork directly with a highly entrepreneurial, team-oriented and hands-on CEOBe instrumental in scaling a growing business with a unique product in the marketHigh visibility and impact on company growthEat a lot of pizza!!Minimum of 3-5 years in B2B sales or sales operationsCulinary backgroundMust show dedication, perseverance, courage and strive for excellenceTechnical curiosity and ability to understand product applicationsStrong customer orientationAbility to handle pressure and tense situations with customersAttention to detail and desire for perfectionStrong organizational and follow-up disciplineComfortable in a quick-paced, entrepreneurial environmentStrong AssetsPrevious experience with other foodservice equipment manufacturers or dealersExperience with CRM systemsPizza-specific background

📌 Sales Representative - Culinary Specialist (Saint-Bonaventure)
🏢 Groupe KOROK
📍 Saint-Bonaventure