Elevate customer interactions at Manulife as the Senior Unified Digital Leader. Spearhead initiatives to create a seamless digital experience for all users in Canada.In this impactful role, you will oversee the execution of the Unified Digital mandate, working closely with the VP of Digital Transformation. You will translate strategic priorities into clear, actionable plans, overseeing digital identity, access, and public site optimization.



Your leadership will foster collaboration across multiple departments to ensure cohesive project delivery.Key Responsibilities:Translate vision into a clear digital roadmap for Canada SegmentAccelerate strategy execution by establishing explicit decision-making processesFacilitate governance and collaboration across various teamsOptimize the customer journey through public site managementSet and track goals to ensure project visibility and accountabilityRequirements:15+ years of experience in digital products and transformationSuccessful leadership of enterprise-scale initiatives from concept to executionExperience with complex portfolio management and team leadershipCapability to align stakeholders within a matrix organizationDeep knowledge of digital ecosystems and content managementBecome the driving force behind Manulife's customer-centric digital evolution in Canada.#J-18808-Ljbffr

📌 Senior Unified Digital Leader At Manulife (Toronto)
🏢 Société Financière Manuvie
📍 Toronto