Intact is on the lookout for a Bilingual Customer Service Representative in a hybrid model, where your customer-centric skills are crucial. Become a key player in providing exceptional service.

This role in the Claims Department involves serving as a resource for inquiries and facilitating claims. You must resolve issues with clarity and empathy, while consistently meeting performance targets. Your self-motivation and organization will help you thrive in this dynamic role within our fast-evolving team.

Key Responsibilities: • Provide expert knowledge on Intact’s products and services • Handle incoming inquiries on claims promptly • Document all interactions concisely • Conduct challenging conversations professionally • Achieve metrics for call handling efficiently

Requirements: • Must be bilingual in French and English • Customer service experience is a strong advantage • Ability to adapt in a changing environment • Solid organizational and communication skills • Availability to work 35 hours a week during specified hours

Utilize your communication and customer service talent to enhance client experiences at Intact. #J-18808-Ljbffr

📌 Customer Service Representative Opportunities (Montreal)
🏢 Intact
📍 Montreal