Join Adobe as a Customer Success Engineer, a client-facing role emphasizing technical operations. Drive strategic initiatives and support marketing success through Adobe Experience Manager solutions.
In this role, you will serve as a key technical advisor to 5 to 7 major clients. Your responsibilities include understanding customer needs, developing AEM cloud solutions, and facilitating long-term relationships. You will ensure timely resolution of issues while guiding clients through their digital marketing strategies.
Key Responsibilities:
• Develop long-term relationships with assigned strategic clients
• Provide technical support and resolve client issues promptly
• Collaborate with teams to offer customized solutions




• Monitor project progress and client satisfaction regularly
• Lead efforts in maintaining quality and security standards
Requirements:
• Eligibility for Canadian Government Top Secret security clearance
• Proficient in Adobe’s Experience Manager (AEM)
• Knowledge of cloud platforms including AWS or Azure
• Familiarity with Linux and web server technologies
• Front-end development experience with JavaScript/CSS
Achieve impactful client success while navigating the digital marketing landscape with Adobe.
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📌 Adobe Managed Services Engineer Role (Ottawa)
🏢 Adobe
📍 Ottawa