19 Aug
|
Huron Tractor
|
Clinton
19 Aug
Huron Tractor
Clinton
Help Build the Best Service Organization in the Industry Exceptional service doesn't happen by accident—it happens through great people, consistent processes, and leaders who are committed to continuous improvement.
At Huron
Tractor, our Service departments are critical to keeping our customers productive and their equipment running when they need it most. As one of Canada’s leading John Deere dealerships, with eleven locations serving Southern Ontario, we're investing in our people, technology, and processes to build an industry-leading service organization. We're looking for a collaborative, results-oriented Corporate Service Manager to support our eleven dealership locations by improving service operations, developing our Service Managers and technicians, and helping deliver an exceptional customer experience every day.
To be the most trusted equipment partner—recognized for exceptional service, innovation, and strong community roots. We deliver industry-leading equipment, technology, parts, and service solutions to maximize customer uptime and success. We are committed to team development, safe operations, continuous improvement, and strengthening the communities we serve.
Customer
Success – We exist to keep our customers running, productive, and successful. People & Community – We invest in our employees and contribute to the communities where we live and work. Innovation & Adaptability – We embrace technology, new ideas, and smarter ways of working to stay ahead.
Reporting to the Director of Product Support, the Corporate Service Manager is responsible for supporting and continuously improving Service operations across all Huron Tractor locations. Working closely with Store Managers, Branch Service Managers, the Corporate Parts Manager, Sales, Precision Agriculture, Human Resources, and other corporate teams, you'll help ensure our Service departments operate consistently, efficiently,
and profitably while maintaining flexibility to meet the unique needs of each local market. This role combines operational leadership with hands‑on coaching.
You'll spend time in our branches supporting Service Managers, improving workflows, developing technicians, implementing best practices, and helping our teams deliver outstanding customer service. Support the execution of Huron Tractor's Service strategy across all dealership locations. Develop, implement, and improve standardized Service Department processes and best practices.
Coach and support Branch Service Managers to improve operational performance and customer experience. Monitor key performance indicators including technician productivity, labor recovery, work-in-process, warranty recovery, and profitability. Identify opportunities to improve shop efficiency, workflow, scheduling, and resource utilization.
Partner with Store Managers to develop branch‑specific action plans that improve financial and operational performance. Support technician recruitment, onboarding, apprenticeship, and career development initiatives. Work with the Certified Dealer Instructor to strengthen technical training and John Deere certification programs.
Champion Connected
Support, Precision Agriculture initiatives, and new service technologies. Promote a strong safety culture by supporting compliance with OHSA, manufacturer requirements, and Huron Tractor safety standards. Foster collaboration between Service, Parts, Sales, and Precision Agriculture teams to improve the overall customer experience.
Building solid relationships with Service Managers and Store Managers across all locations.
Completing a comprehensive review of Service operations throughout the dealership. Standardizing key Service processes and performance expectations.
Improving technician productivity, labor recovery, workflow, and work‑in‑process management. Strengthening technician recruitment, onboarding, apprenticeship, and mentorship programs. Supporting the rollout of Connected Support initiatives and new technologies.
Building a culture focused on accountability, continuous improvement, customer service, and safety. We're looking for an experienced Service professional who enjoys developing people, improving operations, and working collaboratively across multiple locations. 7–10 years of progressive leadership experience in dealership Service operations. ~ Experience leading Service Managers, technicians, or other technical teams. ~ Strong understanding of Service Department operations, financial performance, and customer support. ~ Experience managing budgets and improving operational performance. ~ Excellent coaching, communication, and relationship-building skills. ~ A practical approach to problem solving and continuous improvement. ~ Experience in a John Deere dealership or within the agriculture, heavy equipment, or construction industries is considered a strong asset, along with familiarity with Precision Agriculture technologies.
Why Join Huron
Tractor?
At Huron
Tractor, you'll have the opportunity to make a meaningful impact across one of Canada's leading John Deere dealerships.
As Corporate Service
Manager, you'll help shape the future of our Service organization by developing people, improving processes, and supporting the success of our branches. Comprehensive health and dental benefits Employee Assistance Program Life and disability insurance John Deere technical and leadership training 120,000 - $160,000 that includes a combination of salary and bonus ~
📌 Corporate Services Manager (m/w/d) (Clinton)
🏢 Huron Tractor
📍 Clinton