Who are we?Equinix is the world's digital infrastructure company®, shortening the path to connectivity to enable the innovations that enrich our work, life and planet. A place where bold ideas are welcomed, human connection is valued, and everyone has the opportunity to shape their future. A career at Equinix means being at the center of shaping what comes next and amplifying customer value through innovation and impact. You'll work across teams, influence key decisions, and help shape the path forward. You'll find belonging, purpose, and a team that welcomes you-because when you feel valued, you're empowered to do your best work.Job SummaryThe Physical Security Enablement Technician is an in office role responsible for maintaining the integrity, performance, and compliance of physical security systems across multiple data centers in the Toronto metro. This position requires strong technical expertise in access control, video surveillance, and alarm systems, along with the ability to troubleshoot and resolve issues to ensure continuous system reliability. A solid understanding of physical security architecture, low-voltage cabling, and IP networking is essential. Working both independently and collaboratively, the technician performs moderately complex tasks, supports incident response efforts, and ensures all security operations align with Equinix standards and regulatory requirements. The role also involves direct engagement with vendors, internal teams, and external auditors, contributing to the overall safety, security, and operational resilience of the Data Center facilities in the region.ResponsibilitiesWork OrdersSupports moderate security installations/de-installationsHandles moderate non-standard work requests for security custom orders internally and externally; based on scale, may also require vendor coordinationSupports tracking of customer security ticketing orders, including reporting requirements and audit requestsInvolved in supporting senior team members with the development and distribution of Request for Proposals (RFPs) to vendors for moderate-scale security infrastructure projects requiring multiple biddersCoordinates auxiliary equipment and machines with problem solving and minor repairs to avoid/minimize downtime; may support the troubleshooting and maintenance of office security equipment,



if necessaryPrioritize repairs based on severity and customer impactProvide technical support for security-related issues at Data Centers across CanadaIncident ManagementResponds to moderately difficult on-site security incidents and events, including moderate security failures, problems and delaysAssists with reporting and root cause analysis relating to moderately difficult security incidentsHas substantial understanding of the security incident decision matrix and properly reports security incident declarations with the Equinix Operations Center (EOC); works with stakeholdersfor potential Internal Incident Report (IIR)/Post Incident Report (PIR) responseFacility / Infrastructure MaintenanceSupports moderate issues for local security, in responding to and resolving issues and/or condition reports for the ACS (Access Control System) and VMS (Video Management Systems), in accordance with policies and proceduresSupports preventative maintenance for security infrastructure, according to the standard operating procedures, for on-time and accurate security patching and updatesParticipate in moderate customer-facing support requests, including negotiated audits, security custom orders and cage build initiationCoordinates asset inventory for security IP address management, including tracking and distributing IP addresses for security equipmentPerforming system diagnostics, firmware upgrades, software updates and operating system updatesVendor ManagementSupports moderate security vendor work associated to customer-facing security buildouts and internal security infrastructure requestsCoordinates with the site management team to interface with third party auditors to support fulfilling internal and external auditory requirementsSite AdministrationHas substantial understanding of security processes and procedures and quality control initiatives to ensure they are followed and adhered toAnalyzes and maintains security drawings and site-specific supporting documentationCollaborationProvides assistance to security stakeholders during moderately difficult maintenance activitiesCommunicates with stakeholders to properly coordinate security installations impacting facility infrastructuresPartners with security teams to implement and validate system upgrades and provide recommendationsSupports cross-functional teams on new builds and expansionsQualificationsTypically requires a high school diploma3-5 years of progressive work experience in security integrationAdditional QualificationsCompTIA Security+ or Network+ CertificationASIS PSP CertificationCertified in AMAG Access Control SystemCertified in CompleteView Video Management SystemFamiliarity with IP networking, VLANs, and PoE for security device deploymentSecurity project management experienceThe targeted pay range for this position in the following location is / locations are:Canada - TR6 Toronto : 58,000 - 86,000 CAD / AnnualOur pay ranges reflect the minimum and maximum target for new hire pay for the full‑time position determined by role, level, and location. The pay range shown is based on our compensation structure in place at the time of posting and may be updated periodically based on business needs. Individual pay is based on additional factors including job‑related skills, experience, and relevant education and/or training.The targeted pay range listed reflects the base pay only and does not include bonus, equity, or benefits. Employees are eligible for bonus, and equity may be offered depending on the position.Equinix BenefitsEmployee Assistance Program: An Employee Assistance program is available to all employees.Canada Core Benefits:- Insurance: You may enroll in healthcare coverage that is designed to complement the provincial healthcare system, along with life, disability and optional benefit plans that are designed for you and your eligible family members.Retirement: You may also enroll in Equinix-sponsored retirement or savings plans: Defined Contribution Pension Plan (DCPP), Group Retirement Savings Plan (RRSP) and Tax‑Free Savings Plan (TSFA).Vacation and Paid Holidays: Equinix offers both vacation and personal time, along with various paid holidays for you to rest and recharge. Eligibility requirements apply to some benefits. Benefits are subject to specific plan or program terms, and to change at Equinix discretion.Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability. If you are a qualified candidate and need assistance or an accommodation, please let us know by completing this form.Equinix is an Equal Employment Opportunity and, in the U.S., an Aff…We use artificial intelligence in our hiring process. Learn more here.This posting is a new position within our organization.#J-18808-Ljbffr

📌 Physical Security Enablement V - C$58,000 - C$86,000 A Year (Winnipeg)
🏢 Equinix
📍 Winnipeg