Join Pratt & Whitney Canada as a Manager focusing on General Aviation Customer Service in Longueuil. This position emphasizes leading teams to enhance product reliability and meeting customer expectations.In this vital role, you will manage a department responsible for service engineering, driving performance improvements based on customer feedback. You are tasked with executing operational strategies and resolving complex issues while fostering solid relationships with customers and stakeholders. Your ability to communicate effectively in both French and English is key to success in this role.Key Responsibilities:Drive customer experience and service performance initiativesAct as the primary interface for customer feedbackImplement long-term strategic plans for service engineeringManage complex issues impacting service deliveryDevelop customer agreements and optimize sourcing strategiesRequirements:10+ years of relevant experience with a Bachelor's degree7+ years of experience with a Master's degreeStrong leadership and customer relationship skillsProject management expertiseBilingual communication skills in French and EnglishLead impactful customer service initiatives as a Manager at Pratt & Whitney Canada.#J-18808-Ljbffr

📌 Manager Of General Aviation Customer Service (Longueuil)
🏢 Pratt & Whitney
📍 Longueuil