Elevate customer service as the Parts & Service Supervisor at Lounsbury Heavy-Duty Truck Centre in Fredericton. Oversee the parts and service operations, ensuring satisfaction and efficiency. You will play a key role in leading the service and parts team, maintaining high standards of customer interactions throughout the process. Ideal candidates should possess strong leadership abilities and a commitment to delivering excellence in customer service. Key Responsibilities:

- Collaborate directly with staff to ensure customer satisfaction
- Uphold OEM dealer standards for service metrics
- Manage complaints and escalations promptly and effectively
- Assist with the daily workflow for parts sales and repairs
- Ensure work orders have complete and accurate details Requirements:
- Relevant post-secondary qualification is a plus
- Robust leadership and motivating skills
- Detail-oriented approach to work and operations
- Excellent analytical and prioritization skills
- Computer literacy required; familiarity with CDK is beneficial Make an impact on customer experiences with your leadership at Lounsbury Heavy-Duty Truck Centre.

📌 Customer-Focused Parts & Service Supervisor (Fredericton)
🏢 Lounsbury Heavy-Duty Truck
📍 Fredericton