Shape the future of recreational claims at Aviva Canada as the Lifestyle Claim Leader, managing a team and driving exceptional customer experiences in a hybrid environment.
As a vital leader in our organization, you'll guide specialty adjusters in Lifestyle recreational insurance claims, focusing on talent development and operational excellence. You'll need a detailed understanding of both the Specialty market and our company’s strategic direction to effectively improve service and customer journeys. Your leadership will embody Aviva’s core values in a supportive work culture.
Key Responsibilities: • Recruit and retain top claims adjusters • Foster an setting for exceptional customer experiences • Analyze performance data to drive improvements • Ensure training needs are addressed timely • Manage compliance and risk aspects of claims
Requirements: • Completed or pursuing Insurance Institute Program (CIP/FCIP) • 2+ years of leadership in claims • 5+ years of property claims experience • Strong verbal and written skills • Enthusiasm for Lifestyle recreational products
Drive your career forward with Aviva while championing lifestyle-focused claims management. #J-18808-Ljbffr