As a central hub in the Metro Vancouver area, the City of New Westminster delivers a broad spectrum of urban services to over 92,000 residents. New Westminster is rich in history with a viable and thriving economy and has a population representative of the diversity of the region. The City is staffed by talented and dedicated employees who work together to achieve its strategic vision. We have earned a proud reputation for civic leadership, service delivery, and outstanding employee relations.Reporting to the Manager, Payroll, Benefits & HRIS, the Benefits Specialist is responsible for the overall administration of the City’s employee benefits, sick leave plans, and pension programs, while ensuring compliance with relevant regulations, processes and practices.Key ResponsibilitiesResponsible for employee benefits administration, communicating with employees and benefit providers, the oversight of enrollment eligibility and coordination of benefit, sick plan, and pension enrolment, processing of changes and terminations, and investigation and resolving plan and enrollment issuesPrepare cheque requisitions and completes monthly benefit reconciliationResponsible for all retirements, includes supporting employees with their retirement documentation, calculating retirement payments or benefits the employee may be eligible for, and completing the related paperwork to submit to Payroll for processingAs the primary contact for Pension Purchase of Service for employees wishing to purchase their non-contributory pensionable service or to purchase a leave of absence, will receive and process the purchase of service applications submitted by employees,



as well as answer inquiries pertaining to a purchase of service for pensionEnters and updates employee benefit enrollment information in the City's HRIS system (JDE) and the benefit carrier systemsIssues cessation of benefit letters for all employees who have benefits and are leaving their employment with the CityWorks closely with the Payroll Team, advising of new enrollments and benefit/MPP changes or adjustmentsPrimary point of contact for all employee related inquiries regarding benefit programs as they relate to applicable Collective Agreements and City policiesWorks closely with the HR Team and the Health, Safety and Wellness Team regarding employee sick banks, sick leave usage, and transitions to long term leave optionsDevelops guides and other resources to improve benefit awareness for staffEnsures timely and accurate enrollments, monthly reconciliation, payment remittance, adjustments and reporting to benefit carriers, and Municipal Pension PlanUpdates the payroll system with all benefit rate changes to match carrier premiums and comply with Collective AgreementsParticipates in the resolution of complex benefit issues, changes and policy interpretationDelivers exceptional service by providing accurate, clear and consistent advice,



guidance and direction to staff and departments when presenting and relaying benefits informationMaintains confidentiality when handling employee benefits information and adheres to City policies and legal requirements regarding data privacy and confidentialityContributes to the ongoing development of the department by supporting and sharing knowledge with other team members to continually improve operational effeciencyProvides benefit related data as requestedActs for the Human Resources Information Systems (HRIS) Specialist on matters during the latter's absencePerforms related duties in keeping with the purpose and accountabilities of the job and all other duties as assignedQualificationsA diploma or degree in Human Resources Management of related field.Minimum three to five years of direct experience in benefit administration in a complex unionized environmentExperience using ERP/HRIS systems such as JD Edwards (JDE)Group Benefits Associate (GBA) designation or working towards certificationCertified Employee Benefits Specialist (CEBS) is considered an assetExcellent knowledge of provincial and federal legislation, collective agreements, and policies and procedures related to benefits administrationKnowledge of the practices and techniques related to perks administrationDemonstrated ability to act with professionalism, diplomacy, and maintain confidentialityExcellent verbal and written communication, interpersonal, and customer service skillsStong problem-solving and analytical skills to anticipate, identify, and make recommendations to resolve issues and impreovements in systems and processesAbility to work positively and cohesively in a team environment, as well as on an individual basisAbility to meet timelines and objectives and demonstrates persistence in overcoming obstaclesProficient in Microsoft Office, Enterprise Resource Planning (ERP)/HRIS systems#J-18808-Ljbffr

📌 Benefits & Leave Specialist (15-Month Contract) - $71,400 - $93,800 A Year (Winnipeg)
🏢 BC Ferries
📍 Winnipeg