Elevate customer service operations at Hydro One in Woodstock, ON. As the Customer Operations Manager, you will oversee crucial electrical service functions, ensuring high-quality support for customers. In this managerial role, you will supervise staff and coordinate schedules for a range of electrical services including connections and emergency repairs.

Emphasizing teamwork, you will guide a diverse group, ensuring adherence to safety and regulatory standards. Play a vital role in operational efficiency and staff development while nurturing a collaborative environment. Key Responsibilities:

- Oversee customer electrical services like connections and upgrades
- Supervise and mentor technical and clerical staff
- Enforce compliance with environmental regulations
- Facilitate staff training and monitor performance
- Manage operations center activities and maintenance schedules

Requirements:

- Extensive experience in customer service and utility operations
- Solid leadership skills with a focus on teamwork
- Knowledge of project management and compliance
- Proficient in electrical utility functions
- Excellent communication skills in English

Maximize operational success and build a customer-centric team at Hydro One.

📌 Customer Operations Leader at Hydro One (Woodstock)
🏢 Hydroone
📍 Woodstock