- Other trades certificate or diploma
- or equivalent experience
Experience 1 year to less than 2 years
On site
Work must be completed at the physical location. There is no option to work remotely.
Work setting
- Industrial plant
Responsibilities
Tasks
- Answer written and oral inquiries
- Address customers' complaints or concerns
- Answer inquiries and provide information to customers
- Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.
- Perform general office duties
- Receive and log complaints
- Answer clients' inquiries and provide information
Experience and specialization
Computer and technology knowledge
- Syspro
- MS Excel
- MS Outlook
- MS Word
- MS PowerPoint
- Word processing software
Additional information
Security and safety
- Criminal record check
Work conditions and physical capabilities
- Attention to detail
Personal suitability
- Punctuality
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Flexibility
- Organized
- Team player
- Ability to multitask
- Dependability
- Honesty
- Quick learner
Benefits
Health benefits
- Dental plan
- Health care plan
- Paramedical services coverage
- Vision care advantages
Financial benefits
- Bonus
- Life insurance
- Registered Retirement Savings Plan (RRSP)
Other Benefits
- Free parking available
📌 customer service adviser (Amherst)
🏢 Waldale Manufacturing
📍 Amherst
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