ABC FIRE & SAFETY has been in business since 1979. We've grown through the years to provide customers with quality products at reasonable prices. We offer a wide range of products and services including Fire Equipment, First Aid/Medical Supplies, Emergency Medical Devices, Fire Extinguishers, Automatic Suppression Systems, Industrial Safety Supplies.
We are currently seeking a highly motivated and customer focused individual for the position of Customer Service/Inside Sales/Receptionist. This individual develops and maintains positive working relationships with existing and potential customers who visit and call the branch. Together with other team members, this Individual demonstrates excellent customer service skills as they work with our customers to help meet their needs.
The Customer
Service/Inside Sales/Receptionist will also be expected to work collaboratively with all departments while taking on various tasks including data entry, filing, switchboard and other assigned duties and responsibilities.
Responsibilities
- Monitor the front desk including answering and directing all calls in a professional manner
- Answering phone calls to take orders and provide product knowledge to customers
- Data and order entry tasks
- Over the counter sales
- Filing
- Provide administrative support to other departments with various tasks and projects
- Other duties as assigned
Skills and Qualifications
- Minimum 3 years office and direct customer contact experience
- Effective communication skills and ability to read, write, and speak fluent English
- Strong computer skills including ability to learn new systems
- Must have Microsoft Office experience (Word, Excel, Outlook)
- Experience with a POS computer system is an asset
- Must be detail oriented, organized, and able to multitask
- Highly motivated and proactive
- Positive and professional demeanor
- Customer-service focused
- Ability to work in a fast-paced setting
Job Types: Full-time, Permanent Pay: $18.00-$20.00 per hour
Benefits
- Casual dress
- Dental care
- Disability insurance
- Extended health care
- Life insurance
- On-site parking
- Vision care
Application question(s):
- Do you have a reliable vehicle with the ability to commute to our office location?
Experience:
- Office & Customer Contact: 3 years (preferred)
- Switchboard: 2 years (preferred)