Access Window and Door Design Centre is currently accepting applications for a full-time Customer Service Representative / Estimator.

We specialize in manufacturing and distributing premium fenestration systems and are recognized for our commitment to quality, innovation, and customer service.

The ideal candidate is a self-motivated individual who performs well in a fast-paced, team-oriented environment. This role requires a high level of activity, including frequent communication with customers and sales staff, preparing multiple estimates daily, and actively qualifying opportunities.

Key Responsibilities:

Design, Qualify, Present, Plan and Communicate

· Answering phones and greeting customers and visitors in a professional and courteous manner

- Prepare detailed and accurate quotations based on drawings, specifications, and related documentation
- Enter, update, and maintain CRM information on leads, prospects, and opportunities.
- Design window configurations within system parameters using quoting software
- Present our company and our products to potential customers
- Develop project plans in close coordination with the sales and installation team
- Communicate effectively with sales staff and customers in person, by phone, and by email
- Coordinate delivery arrangements with customers and schedule shipments with transport providers
- Perform other duties as required





Qualifications: Detail-Oriented, Natural Communicator, Tech-Savvy, Driven and Adaptable

- Highly motivated with a willingness to work overtime when required
- Strong attention to detail and accuracy
- Excellent communication skills and problem-solving ability
- Robust interpersonal and presentation skills, including a professional phone manner
- Background in sales and customer service is considered an asset
- Team-oriented with the ability to work independently
- Proficiency in Microsoft Office
- Grade 12 diploma; post-secondary education in office administration is considered an asset

What We Offer: Performance and Innovation-Driven Culture, Competitive Compensation and Benefits

- A high-performing, team-oriented work environment
- Comprehensive health benefits
- Competitive compensation based on experience

Please submit your resume for consideration. We thank all applicants; however, only those selected for an interview will be contacted.

Benefits

- Dental care
- Disability insurance
- Extended health care
- Paid time off
- Vision care

Ability to commute/relocate:
- Winkler, MB: reliably commute or plan to relocate before starting work (required)

Education:
- Secondary School (preferred)

Licence/Certification:
- Driving Licence (required)

Work Location: In person

📌 Customer Service Representative (Winkler)
🏢 Access Window and Door Design Centre
📍 Winkler