Primary Responsibilities

· Provide exceptional customer service to customers via phone, email, and in person.

· Process quote requests, enter orders, and assist with order tracking.

· Analyze customer inquiries and provide appropriate solutions.

· Maintain accurate and detailed customer records.

· Offer support to sales team members and other departments as needed.

Basic accounting tasks such as accounts receivable, accounts payable, and reconciliation.

Secondary Responsibilities

· Shipping/Receiving customer orders as needed with the shipping department.

· Assisting in day-to-day office duties (creating labels, maintaining inventory, tidiness of office.)

Qualifications

· Strong customer service skills with a friendly and professional demeanor.

· Exceptional phone etiquette and active listening skills.

· Highly motivated self-starter with strong attention to detail.

· Team player with a positive attitude.





· Willingness to assist other departments as needed.

· . Familiarity with QuickBooks or other accounting software is an asset and preferred.

This is an exciting opportunity for individuals who are enthusiastic about providing exceptional customer service. We offer competitive pay, a supportive work setting, and opportunities for career growth. If you are a motivated individual with excellent communication skills and a positive attitude, we welcome you to send your resume today!

Starting hourly pay DOE. Microsoft Office skills are required which include Word, Excel, and Outlook. Experience with QuickBooks is preferred but not required.

Job Type: Full-time

Pay: $26.00-$28.00 per hour

Benefits

- Casual dress
- Company events
- Paid time off
- RRSP match

Work Location: In person

📌 Customer Service Representative / Accounting Associate (Red Deer)
🏢 Intermountain Specialty Gases Canada
📍 Red Deer