RESPONSIBILITIES

- Answer telephone calls and assist customers.

- Handle orders, complaints, and other inquiries.

- Perform data entry when orders are completed or changed.

- Process sales data and progress reports.

- Follow up on sales leads.

- Direct sales leads to appropriate member of sales team.

- Answer questions about product or warranties.

- Respond to emails, phone calls, and other forms of correspondence.

- Promote and sell products and services.

- Explain promotional offers.

- Maintain client database.

- Coordinate travel arrangements.

- Handle billing issues.

- Ensure all client information is correct.

- Any other tasks may assigned

- Attend conventions

Requirements

- Data Entry Skills,

- Reporting Skills,

- Administrative Writing Skills,

- Understanding the Customer,

- Customer Focus,

- Informing Others,

- Self-Development,

- Attention to Detail,

- Professionalism,

- Microsoft Office Skills

- Minimum college diploma

Job Types: Full time, Permanent

Pay: $18.00-$22.00 per hour

Benefits

- Dental care

- On-site parking

- Vision care

Work Location: In person

📌 Customer Service Representative (Markham)
🏢 Beyes Dental
📍 Markham