Our rapid-growing Dental supplies company is currently looking for a customer service rep to join our team! This role would be suitable for someone who has experience in the customer service field and who also has an ambitious career perspective.

General Purpose:

Interact with customers to provide and process information in response to inquiries, concerns and requests about products and services.

Main Job Tasks and Responsibilities

- answering the phones, sending faxes and emails
- Manage customer's sales order
- manager customer's repair order
- manage customers' accounts
- perform general administration tasks
- respond to internal & external inquiries via email, phone and face-to-face
- problem solving and fast decision making
- respond promptly to customer inquiries
- handle and resolve customer complaints
- provide pricing and delivery information
- record details of inquiries, comments and complaints
- communicate and coordinate with internal departments
- follow up on customer interactions
- travel is necessary

Qualifications:

- 2+ years sales experience
- Dental or medical device sales preferred-we really want to hear from you

Education and Experience:





- knowledge of relevant software applications including MS Office
- proficient in use of email and internet
- good numeracy skills
- accurate keyboard skills
- knowledge of office management systems and procedures
- knowledge of administrative procedures
- college diploma or equivalent

Key Competencies:

- excellent communication skills in English
- excellent communication skills both written & verbal
- great organization skills
- high attention to detail
- time management skills and the ability to prioritize work
- excellent team player
- date management
- problem-solving
- customer service orientation
- confidentiality

MUST SEND US YOUR RESUME, Thank you all for your application but we will only contact candidates that best fit this position.

Job Type: Full-time

Pay: $18.00-$22.00 per hour

Benefits

- Extended health care
- Paid time off

Flexible language requirement:
- French not required

Education:
- Secondary School (preferred)

Experience:
- customer service: 1 year (required)

Work Location: In person

📌 Customer Service Representative – Dental Equipment (Toronto)
🏢 Beyes USA
📍 Toronto