Job Summary:

We are looking for a friendly and dependable Customer Service Representative to support our customers and provide a positive service experience. You will answer questions, resolve common concerns and help customers through phone, email and chat. Training will be provided to help you succeed.

What You’ll Do:

- Answer customer questions by phone, email and chat

- Provide clear information about products and services

- Resolve concerns in a friendly and professional manner

- Process orders, updates, returns or service requests

- Keep customer records accurate and up to date

- Work with other teams to solve customer issues

- Follow up to ensure customer satisfaction

Requirements:

- Customer service, retail or administrative experience is helpful

- Clear spoken and written French





- English is helpful when supporting customers outside Quebec

- Friendly and patient communication style

- Basic computer and data-entry skills

- Good organization and problem-solving abilities

- Willingness to learn new systems and procedures

Why Work With Us:

- Paid training and ongoing support

- Friendly and team-oriented team

- Opportunities for career advancement

- Clear duties and structured processes

- Meaningful work helping customers every day

Pay: $3,667.00-$4,333.00 per month

Benefits

- Dental care

- Extended health care

- Life insurance

- Paid time off

Work Location: In person

📌 Customer Service Representative (Montreal)
🏢 Kulka Business Services
📍 Montreal