Drive customer satisfaction as a Customer Service Specialist at London Honda in London, Ontario. Engage with customers for vehicle repairs and finance-related assistance in a full-time role.

The Customer Service

Specialist position at London Honda, part of AutoCanada, focuses on creating appointments, handling customer inquiries, and managing the lease finance portfolio. You will contribute to a people-driven culture emphasizing continuous development and operational excellence while managing customer expectations in a agile setting. Key Responsibilities:

- Assist in scheduling repairs and processing payments
- Submit warranty claims and create preliminary estimates
- Manage intake of collision vehicles and work orders
- Provide timely updates to customers about repair status
- Educate clients on insurance and repair processes Requirements:
- College diploma or two years relevant experience required
- Automotive BDC experience preferred
- Proficient in Microsoft Office and automotive software
- Strong problem-solving and customer service skills
- Excellent communication skills both verbally and in writing Support London Honda customers with exceptional service and expertise in this critical role.

📌 Customer Service Specialist at London Honda
🏢 Socket.dev
📍 London