Join Brex as a Support Specialist I, focused on transforming customer interactions from Vancouver. Provide expert support that helps customers trust and love Brex's platform.As a Support Specialist I at Brex, you will be instrumental in ensuring customer satisfaction and retention. Your primary tasks will involve resolving client inquiries and collaborating with internal teams to make Brex's tools even better. Embrace a remote working setting with some training based in Vancouver.Key Responsibilities:Resolve inquiries via email, phone, and chatLeverage product expertise to address complex issuesDocument and report trends in customer feedbackMentor colleagues through knowledge sharingActively contribute to team successRequirements:Residing in the greater Vancouver, BC areaNecessary flexibility for the Support team's hoursStrong commitment to customer satisfactionExcellent verbal and written communication skillsExperience handling technical problems tactfullyBring your customer support passion to Brex and make a meaningful impact in finance tech.#J-18808-Ljbffr

📌 Brex Customer Experience Specialist (Montreal)
🏢 Brex
📍 Montreal