Join the tech support team as a Deskside Support Technician. Solve user problems, deliver training, and assist in application redesign.
As a Deskside Support Technician, you will play a crucial role in resolving computer difficulties users face. Your responsibilities include researching solutions using technical manuals and providing training tailored to user needs. You'll also ensure proper installation of equipment and software to facilitate a smooth work workplace and contribute to enhancing software applications.
Key Responsibilities:
• Troubleshoot user computer issues efficiently
• Research solutions in technical documentation
• Conduct training sessions for users
• Log problem-solving processes for reference
• Participate in the redesign of applications
Requirements:
• Completed College or CEGEP education
• Experience of 2 to 3 years in a related role
• Familiar with MS Office, Windows, and servers
• Strong multitasking and time management abilities
• Attention to detail in technical support tasks
Advance your career in technical support with impactful user assistance as a Deskside Support Technician.
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📌 Technical Support Specialist - Deskside Services (Delta)
🏢 OMIKAN TECHNOLOGIES
📍 Delta