Become a key player at Micromart as a Customer Success Leader. Leverage your experience to support owner-operators and foster their growth in our Smart Store network. This role demands a seasoned professional who can provide valuable coaching and business insights to entrepreneurs.

Your responsibilities will include analyzing operational data, hosting educational sessions, and building scalable processes. By developing successful growth plans and being a voice for the operators, you'll play a crucial part in shaping the customer success vision. Key Responsibilities:

- Mentor owner-operators to achieve revenue consistency
- Analyze metrics and guide operational enhancements
- Collaborate on growth plans for current Smart Stores
- Conduct workshops that drive performance improvement
- Relay operator feedback to relevant internal teams Requirements:
- Minimum of 5 years in customer-facing roles
- Background in helping entrepreneurs succeed
- Excellent analytical and relationship management skills
- Proven ability to utilize data for informed decisions
- Small business experience is advantageous Empower diverse entrepreneurial ventures and make a lasting impact at Micromart through outstanding customer success initiatives.

📌 Customer Success Leader for Entrepreneurs (Toronto)
🏢 Micromart
📍 Toronto