Join EQ Bank as a D2C Market Lead, shaping the future of banking for Canadians through creative reverse mortgage solutions. Manage the entire consumer journey while ensuring operational excellence. Reporting to the VP of Decumulation, you will lead the Direct-to-Consumer channel and focus on driving growth and enhancing customer retention.

You’ll set the strategy and lead cross-functional teams to deliver best-in-class services, ensuring alignment between marketing, sales, and technology. Key Responsibilities:

- Oversee the full lifecycle of D2C reverse mortgage services
- Develop customer acquisition and retention strategies
- Foster collaboration across sales, marketing, and operational teams
- Evaluate performance metrics to drive profitability
- Ensure exceptional customer satisfaction and engagement Requirements:
- Extensive experience in leadership within financial services
- Strong grasp of marketing strategies and customer insights
- Familiarity with reverse mortgage products and regulations
- Excellent analytical and problem-solving capabilities
- Outstanding interpersonal communication skills Drive innovation in banking services as part of EQ Bank, where your insights will have a direct impact on Canadian consumers.

📌 C Market Lead at EQ Bank (Toronto)
🏢 EQ Bank
📍 Toronto