Join Insight Global as a Customer Service and Collections Representative in a dynamic contact center. Your role involves managing inbound and outbound calls while delivering outstanding customer support.
This position requires individuals with call center experience and exemplary communication skills. You will handle various customer inquiries, educate them about available services, and maintain documentation of interactions. Success in this role means meeting productivity standards while ensuring a positive experience for every caller.
Key Responsibilities:
• Handle inbound and outbound customer calls professionally
• Provide exceptional service and resolve inquiries efficiently




• Educate customers about services and financial solutions
• Document customer interactions accurately in systems
• Meet compliance and productivity standards in the center
Requirements:
• Strong verbal and written communication skills
• Call center experience required
• Ability to manage high call volumes effectively
• Empathetic and patient approach with customers
• Detail-oriented with solid multitasking abilities
Bring your communication prowess and customer-centered focus to Insight Global.
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📌 Customer Service Representative at Insight Global (Mississauga)
🏢 Insight Global
📍 Mississauga