Join Ramp as a Senior Scaled Customer Activation Manager in Toronto, Canada. Drive customer onboarding, enhancing self-service engagement through streamlined processes in a hybrid workplace.This pivotal role focuses on activating self-service accounts and expands Ramp's customer success initiatives. You will oversee onboarding for SMB accounts, manage cross-functional collaboration, and mentor junior members. Your insights into customer data will help shape future strategies, ensuring high satisfaction during the onboarding journey.Key Responsibilities:Activate Ramp's customer accounts, facilitating onboardingEnsure smooth onboarding for micro-SMB and SMB clientsJuggle multiple tasks related to customer servicesRelay customer feedback to product development teamsMentor team members in best practicesRequirements:3+ years in sales or product operationsExceptional verbal and written communication skillsProven success managing over 100 customersStrong analytical and project management abilitiesNice to have: accounting backgroundShape customer success while advancing your career within Ramp's innovative team.#J-18808-Ljbffr

📌 Scaled Customer Activation Manager In Toronto
🏢 RAMP
📍 Toronto