Join Solotech as a Technical Customer Support specialist, focusing on audiovisual systems across Ontario. Become a vital part of providing superb technical solutions to enhance client experiences.
This role aims to deliver top-notch service by understanding and fulfilling customer needs in live production settings. You will address technical problems, execute timely solutions, and document processes, ensuring that customers receive effective support. Building relationships and advising clients strategically are central to your responsibilities.
Key Responsibilities:
• Assess and troubleshoot audiovisual systems
• Provide documentation and report on service work
• Maintain and recommend equipment repairs
• Foster client relationships through proactive service
• Collaborate with internal teams for effective solutions
Requirements:
• At least 1 year of experience in technical support
• Background in Electronics or IT
• Familiarity with various audiovisual technologies
• Valid driver's license required
• Flexibility in working hours based on project needs
Utilize your interpersonal skills and technical knowledge to support Solotech's commitment to quality service.
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📌 Technical Customer Support for Audiovisual Systems (Toronto)
🏢 PSSL ProSound and Stage Lighting
📍 Toronto