Join Prenuvo as a Patient Experience Representative and transform patient care in our Toronto office. Your role will enhance patient satisfaction through stellar communication and dedicated support.

In this full time position, you'll be instrumental in shaping patient experiences. You will address inquiries, teach patients about services, and assist with appointment scheduling. A keen sense of empathy and strong problem-solving abilities are crucial for this pivotal role in our innovative healthcare model.

Key Responsibilities: • Deliver outstanding service across multiple channels • Address inquiries and resolve patient issues swiftly • Guide patients on account and billing concerns • Keep accurate records of patient interactions • Collaborate with departments to improve service delivery

Requirements: • Previous customer service experience is an asset • High emotional intelligence and professionalism • Ability to prioritize tasks under pressure • Commitment to patient confidentiality and care • Available for flexible working hours, including weekends

Be part of our mission to enhance health outcomes through dedicated patient support at Prenuvo. #J-18808-Ljbffr

📌 Customer Service Role at Prenuvo (Winnipeg)
🏢 Prenuvo
📍 Winnipeg