Opportunities for professional development

Plus our Sodexo employee advantages package

Deputy General Services Manager

Sudbury - Full time

We know that our teams are the key to delivering exceptional service and creating meaningful experiences for our clients, customers, and employees.

Deputy General Services Manager to join our team and play a key role in driving excellence and innovation.

Deputy General Services Manager Support the General Services Manager in leading the day-to-day delivery of integrated facilities management services across the site.

Take responsibility for the site and lead operational teams in the absence of the General Services Manager.

Oversee multiple services, including catering, cleaning, security, and waste, ensuring exceptional service delivery and customer satisfaction.

Lead, coach, and develop site teams, creating a positive, engaged, and high-performing culture.

Build strong relationships with clients, contractors, and stakeholders, responding professionally to requests, feedback, and operational challenges.

Support the recruitment, onboarding, training, and development of colleagues, ensuring statutory and mandatory training remains up to date.

Monitor service performance, ensuring contractual standards, KPIs, and compliance requirements are consistently achieved.

Champion Health & Safety by maintaining risk assessments, safe systems of work, and promoting a positive safety culture across the site.

Support financial performance by managing costs, monitoring budgets, and identifying opportunities to improve efficiency and profitability.

Produce reports, complete client documentation, and use business systems to support operational and financial management.

Drive continuous improvement by identifying new ways to enhance service delivery, operational performance, and the customer experience.

Work collaboratively across the wider facilities management team to ensure seamless service delivery across all operational areas.





Previous management or supervisory experience within Facilities Management, Catering, Cleaning, Hospitality, or a multi-service operational environment.

Strong knowledge of Health & Safety legislation, risk assessments, compliance, and safe systems of work.

Excellent communication and relationship-building skills, with the ability to engage confidently with clients, colleagues, and contractors.

Commercial awareness with experience supporting budgets, controlling costs, and improving operational performance.

Experience managing multiple priorities within a fast-paced operational environment.

Unlimited access to an online platform offering wellbeing support An extensive Employee Assistance Programme to help with everyday issues or life's larger problems, including legal and financial advice, support with work or personal issues impacting your wellbeing

Access to a 24hr virtual GP Service

Save for your future by becoming a member of the Pension Plan

Bike to Work Scheme to help colleagues to do their bit for the environment whilst keeping fit

Sodexo UK and Irelands enhanced benefits and leave policies

As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100million consumers each day through our unique combination of On-Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services.

We encourage our employees to get involved with our Employee Networks such as Pride, Sodexo Parents & Carers, Sodexo Disability, Ability network, SoTogether, Generations and Origins.

We’re a Disability Confident Leader employer. We’re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations. We run a Disability Confident interview scheme for candidates with disabilities who meet the minimum selection criteria for the job.

Sodexo reserves the right to close this advert early if we are in receipt of a high number of applications #

📌 Deputy General Service Manager (Manitoulin District)
🏢 Allscreens Nationwide
📍 Manitoulin District