19 Aug
|
Accenture
|
Toronto
Join Accenture Song as a Go-To-Market Lead for our Service Practice in Toronto, Ontario. Leverage your expertise in customer service and contact center to create impactful transformations.This senior-level, full-time role involves driving the growth strategy for customer service initiatives within Accenture Song. You will take the lead in shaping sales strategies, managing the deal lifecycle, and ensuring successful delivery. As someone with significant experience in the industry, you'll help craft cutting-edge solutions tailored to our clients' unique needs and be a key influencer in C-suite discussions.Key Responsibilities:Lead the customer service market strategy for Accenture SongQualify and close new client opportunitiesDevelop innovative customer service strategiesPresent insights to C-suite and boardsCollaborate with delivery leaders for successful outcomesRequirements:Over 10 years in customer service and contact center experienceAt least 8 years in go-to-market strategyProven skills in leading high-performance teamsRequired university degreeStrong understanding of data and service trendsDrive growth and optimize client relationships at Accenture Song in this impactful senior role.#J-18808-Ljbffr
📌 Accenture Service Practice Go-To-Market Lead (Toronto)
🏢 Accenture
📍 Toronto