Lead Interac's client account management to enhance retention and satisfaction. Focus on strategic growth within the commercial and public sectors through effective team leadership.In this leadership role, you'll steer Interac's account management efforts, focusing on strengthening relationships with existing enterprise and governmental clients. Your strategic vision will guide the team in achieving aggressive KPIs and exploring upsell opportunities to broaden the client base's engagement with our product suite.



Expect to engage directly with C-suite stakeholders and foster cross-functional collaboration.Key Responsibilities:Directly manage post-sale client relationships for growthSet and monitor team performance against key metricsDevelop comprehensive account management strategiesIdentify and capitalize on upsell and cross-sell avenuesCoach team on best practices for client relationship successRequirements:Extensive experience in leading account management teamsProven capability with government and enterprise operations in CanadaStrong skills in commercial negotiation and account strategiesFamiliarity with account frameworks and performance managementExcellent interpersonal and coaching skillsLead the transformation of client account strategies at Interac and foster meaningful partnerships.#J-18808-Ljbffr

📌 Leader Of Client Account Management At Interac (Toronto)
🏢 Interac
📍 Toronto