Elevate user experiences at our organization as a Hybrid Bilingual Help Desk Support specialist, providing essential technical assistance and troubleshooting for diverse clients. Enjoy a adaptable hybrid work model with only three days onsite each week.
This 6-month contract will require proficiency in both English and French, alongside 2-3 years of customer service experience. You will resolve computer issues for users through various channels while documenting interactions and solutions, with a possibility for extending your contract.
Key Responsibilities: • Resolve inquiries about software and hardware operations • Troubleshoot technical issues through phone support • Log daily data communication and troubleshooting actions • Conduct system diagnostics for effective problem resolution • Consult manuals for technical assistance
Requirements: • Fluent in English and French • 2-3 years prior customer service experience • Experience in browser troubleshooting • Familiarity with software management systems • Strong problem-solving and time management skills
Utilize your bilingual capabilities to deliver top-notch technical support in this rewarding role. #J-18808-Ljbffr
📌 Hybrid Bilingual Help Desk Support (Winnipeg)
🏢 Nexus Systems Group
📍 Winnipeg
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