Step into the role of an IP Support Engineer at Nokia in Sunnyvale, CA. Deliver advanced technical support by tackling customer issues escalated from previous support levels.
This position involves leveraging your engineering background to support a growing global customer base. You will solve challenging problems, conduct on-site product adaptations, and ensure system integrity while interfacing with multiple teams. This is a chance to grow into a key player in the IP division.
Key Responsibilities:
• Support customers by resolving complex technical issues
• Collaborate with diverse teams in various locations
• Perform enhancement and adaptation of products
• Track and maintain problem resolution metrics
• Prepare detailed reports on customer issues
Requirements:
• Degree in Telecommunications or Computer Engineering
• Proven skills in problem solving and communication
• Proficient in English, both written and spoken
• Understanding of IP networks and protocols
• Experience with networking tools and scripting languages
Elevate your career by providing cutting-edge solutions at Nokia while enhancing your technical expertise in Sunnyvale.
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📌 Nokia IP Support Engineer Opportunity (Ottawa)
🏢 NOKIA
📍 Ottawa