Join Bento as a Customer Service Coordinator in Richmond, BC, delivering top-notch service to our customers. This full-time position focuses on order management and customer support.
The role requires engaging with customers through phone and email, facilitating order processing, and coordinating with various departments. You will assist with inquiries about products, pricing, and delivery updates while maintaining production reports for leads. This role is vital to enhancing the customer experience.
Key Responsibilities:
• Receive and process customer orders accurately
• Ensure effective communication and courteous service
• Create daily production and invoicing reports
• Address post-sales inquiries and transfer escalations
• Liaise for account setups and product availability
Requirements:
• At least 1 year of retail or call center experience
• Strong communication skills, both oral and written
• Good computer skills, especially in Microsoft Office
• Organized and self-motivated
• Experience with JustFoodERP is a plus
Bring your organizational and communication skills to Bento's team and make a difference.
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📌 Bento Customer Service Coordinator Role (Richmond)
🏢 Socket.dev
📍 Richmond