- Own and manage the delivery roadmap for the augmentation portfolio across business units
- Lead solution delivery across low-code rapid deployments and complex builds
- Partner with central Technology teams to align solutions with foundational technology investments
- Oversee operational quality, governance, release readiness, acceptance criteria, and audit standards
- Build and develop high-performing teams
- Engage stakeholders and communicate outcomes to business leaders and executives
- Drive capacity planning, prioritization, and continuous improvement of the shared augmentation library
- Deliver measurable business outcomes through enterprise augmentation agents across Azure, Power Platform, and Salesforce Requirements - 10+ years of experience in operational transformation, intelligent automation, product delivery, or related domains
- Proven track record delivering enterprise-grade solutions into production environments
- Strong understanding of operations in financial services, banking, or insurance
- Experience owning product roadmaps, capacity planning, prioritization, and measurable value delivery
- Functional familiarity with Microsoft Azure, Power Platform, and Salesforce
- Ability to collaborate across IT, architecture, and business teams
- Experience leading teams of 5-6 members
- Bachelor's degree required




- MBA or advanced degree in a related field preferred
- Experience with vendor management and enterprise automation technology stacks preferred
- Background in operations transformation or strategy
- Robust understanding of AI-enabled automation use cases and limitations
- Experience with agile delivery models, including sprint cadences and phased releases Core Competencies Demonstrates expertise in operational transformation and intelligent automation, with a strong focus on delivering enterprise-grade solutions using Microsoft Azure, Power Platform, and Salesforce. Proven ability to lead high-performing teams and manage product roadmaps while ensuring operational quality and governance. Highest-signal resume keywords - Operational Transformation
- Enterprise Automation Technology Stacks
- Microsoft Azure
- Power Platform
- Salesforce ATS Optimization Keywords Hard Skills - Product Delivery
- Capacity Planning
- Prioritization
- Agile Delivery Models
- AI-Enabled Automation Soft Skills - Stakeholder Engagement
- Team LeadershipCommunication Certifications & Qualifications - Bachelor's Degree
- MBA or Advanced Degree Industry Keywords - Financial Services
- Banking
- Insurance Tools & Technologies - Low-Code Rapid Deployments
- Audit Standards
- Release Readiness

📌 Director, Intelligent Automation & AI (Toronto)
🏢 Jobtailor
📍 Toronto