Join Manion as a Customer Experience Specialist, where you'll support Plan Members through phone, email, and chat in a hybrid work model. Make a real impact with your expertise!

You'll handle inquiries related to plan coverage and claims in a nurturing workplace. Through comprehensive training, you will gain essential skills and feel supported by a collaborative team atmosphere. Embrace the flexibility of remote work while enjoying comprehensive benefits designed for your well-being.

Key Responsibilities:



• Advocate for our Plan Members and provide exceptional service • Efficiently manage multiple inquiries while remaining composed • Facilitate positive interactions in challenging situations • Collaborate with the team to find effective solutions • Ensure accurate and helpful responses to all inquiries

Requirements: • Minimum 2 years experience in customer service or call center • Strong skills in spoken and written English communication • Post-secondary degree required • Proven multitasking and time management skills • Proficiency in various customer service software

Leverage your customer service skills at Manion, delivering meaningful support to the community while enjoying adaptable work options. #J-18808-Ljbffr

📌 Customer Service Agent Hybrid Role (Winnipeg)
🏢 Manion, Wilkins & Associates
📍 Winnipeg