Drive growth and enhance member experiences as the Director of Member Growth Strategies at Healthcare & Municipal Employees' Credit Union in Hamilton, ON. Engage in hybrid leadership to transform services. As the Director - Advice & Growth, you'll oversee the strategic direction for member engagement and service delivery at HMECU.

This role is designed for a strategic leader with extensive experience in credit unions and a passion for community service. You will lead high-performing teams to foster relationships and build trust, ensuring sustainable growth. Key Responsibilities:

- Lead strategies for growth in members and deposits
- Establish performance standards for advisors in various channels
- Advocate for a culture of proactive member engagement
- Track growth metrics to enhance team performance
- Implement service strategies to boost satisfaction Requirements:
- 7+ years of leadership in financial services
- Bachelor's Degree in a related discipline
- Proven ability to achieve growth targets
- Expertise in retail banking practices
- Solid problem-solving and communication abilities Enhance member interactions and lead strategic initiatives that align with HMECU’s values.

📌 Director of Member Growth Strategies (Canada)
🏢 HMECU
📍 Canada